Email Contact Our automated voice response system (888) AUTO-TOLL is accessible 24 hours a day (288-6865). Thank you for getting in touch with the NJ E-ZPass Customer Service Center.
How do I get in touch with E-ZPass NY?
To access our automated system for account queries and general E-ZPass® New York information, click here to log in on the web or phone 1-800-333-TOLL (8655).
When does E-ZPass NJ close?
Account Situation If you prefer, Customer Service Representatives are available by phone at the above-mentioned toll-free number from 7 a.m. to 7 p.m. weekdays and 8 a.m. to 2 p.m. on Saturdays. On Sundays and holidays, the New Jersey E-ZPass Customer Service Center is closed.
How do I get in touch with VA E-ZPass?
1-877-762-7824 (toll-free). Customer Service Representatives are available from 7 a.m. to 7 p.m., Monday through Friday.
How can I contact a NJ E-ZPass representative?
You can edit your account or speak with a customer service representative by calling (888) AUTO-TOLL (888-288-6865).
In New Jersey, can you use someone else’s E-ZPass?
Yes, you may use your tag in any other vehicle as long as it belongs to the same vehicle category.
How can I pay tolls in New York without an E-ZPass?
E-ZPass is not required.
Your toll bill will be mailed to the registered vehicle owner. This bill can be paid by mail, phone, or in person using a check, credit card, bank account, or cash. For further information, go to the Tolls by Mail website or contact 1-844-826-8400. Navigate to the Tolls by Mail website.
Is E-ZPass NY subject to a monthly fee?
The E-ZPass system in New York also charges a monthly service cost of $1 for tags issued by the Port Authority of New York and New Jersey (PANYNJ) and a yearly fee of $6 for monthly statements. State law requires that tags issued by the New York State Thruway Authority or MTA Bridges & Tunnels be free.
What happens if you leave your E-ZPass NY at home?
According to the MTA, if the license plate is not associated with an E-ZPass account, the registered owner of the vehicle will be billed for the toll transaction at the cash rate, not the discounted E-ZPass rate, via the MTA’s Tolls by Mail program. Jan 16, 2017