Unlocking Convenience: A Comprehensive Guide to PSE&G’s Hours of Operation and Services

If you’re a PSE&G customer, it’s important to know the company’s hours of operation. Whether you need to pay a bill, schedule an appointment, or speak with a customer service representative, knowing PSE&G’s hours can save you time and frustration.

In this article, we’ll cover everything you need to know about PSE&G’s hours of operation. From their customer service hours to their emergency services, we’ve got you covered.

PSE&G Customer Service Hours

PSE&G’s customer service hours are as follows:

Monday – Friday: 7:00 AM – 7:00 PM EST
Saturday: 8:00 AM – 5:00 PM EST
Sunday: Closed

It’s important to note that these hours are subject to change on holidays, so be sure to check PSE&G’s website or contact them directly to confirm their hours on a specific holiday.

PSE&G Bill Payment Hours

If you need to pay your PSE&G bill, there are several ways to do so. Here are the hours for each payment method:

In-Person Payments: You can make an in-person payment at an authorized payment center during their business hours. These hours vary by location, so be sure to check the hours for your specific payment center.

Online Payments: You can make an online payment through PSE&G’s website 24/7.

Automated Phone Payments: You can make a payment over the phone using PSE&G’s automated system 24/7.

Mailed Payments: If you mail your payment, it must be postmarked by the due date to avoid any late fees.

PSE&G Emergency Services

If you have a gas or electric emergency, PSE&G offers 24/7 emergency services. Here’s what you need to know:

Gas Emergencies: If you smell gas or suspect a gas leak, leave the area immediately and call PSE&G’s emergency hotline at 1-800-880-7734.

Electric Emergencies: If you experience a power outage or other electric emergency, call PSE&G’s emergency hotline at 1-800-436-7734.

PSE&G Appointment Hours

If you need to schedule an appointment with PSE&G, such as for a home energy audit or appliance repair, their hours vary depending on the service. Here’s what you need to know:

Home Energy Audits: PSE&G offers home energy audits by appointment only. You can schedule an audit online or by calling 1-800-350-7734.

Appliance Repair: PSE&G offers appliance repair services by appointment only. You can schedule an appointment online or by calling 1-800-350-7734.

PSE&G Office Hours

PSE&G has several offices throughout New Jersey. Here are their hours:

Monday – Friday: 8:30 AM – 4:30 PM EST
Saturday – Sunday: Closed

Frequently Asked Questions

1. What are PSE&G’s hours of operation?

PSE&G’s customer service hours are Monday – Friday: 7:00 AM – 7:00 PM EST, Saturday: 8:00 AM – 5:00 PM EST, and Sunday: Closed. However, their emergency services and online payment options are available 24/7.

2. Can I pay my PSE&G bill in person?

Yes, you can make an in-person payment at an authorized payment center during their business hours.

3. What should I do if I smell gas or suspect a gas leak?

If you smell gas or suspect a gas leak, leave the area immediately and call PSE&G’s emergency hotline at 1-800-880-7734.

4. How do I schedule a home energy audit with PSE&G?

You can schedule a home energy audit online or by calling 1-800-350-7734.

5. Can I schedule an appointment for appliance repair with PSE&G?

Yes, PSE&G offers appliance repair services by appointment only. You can schedule an appointment online or by calling 1-800-350-7734.

6. Are PSE&G’s offices open on weekends?

No, PSE&G’s offices are closed on weekends.

7. What should I do if I experience a power outage?

If you experience a power outage, call PSE&G’s emergency hotline at 1-800-436-7734.

8. Can I make an online payment to PSE&G 24/7?

Yes, you can make an online payment through PSE&G’s website 24/7.

9. What are PSE&G’s holiday hours?

PSE&G’s hours may vary on holidays, so be sure to check their website or contact them directly to confirm their hours on a specific holiday.

10. How do I contact PSE&G’s emergency hotline?

You can contact PSE&G’s emergency hotline by calling 1-800-880-7734 for gas emergencies and 1-800-436-7734 for electric emergencies.

In conclusion, PSE&G’s hours of operation are essential for any customer to know. Whether you need to pay a bill, schedule an appointment, or report an emergency, being aware of their hours can make the process smoother and more convenient.

Remember, PSE&G’s customer service hours are Monday – Friday: 7:00 AM – 7:00 PM EST, Saturday: 8:00 AM – 5:00 PM EST, and Sunday: Closed. However, their emergency services and online payment options are available 24/7.

By following the tips and information provided in this article, you can ensure that you’re making the most of PSE&G’s hours of operation and getting the help you need when you need it.

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