If you’re an Eversource customer, you might be wondering about the company’s hours of operation. When can you call and speak to a representative? When are their offices open for in-person visits? In this article, we’ll answer all your questions about Eversource hours of operation, including their working hours, holiday schedule, and more.
Eversource Customer Service Hours
If you need to speak with an Eversource representative, you can reach them by phone at 1-800-592-2000. Their customer service hours are as follows:
- Monday-Friday: 7:00 AM – 7:00 PM
- Saturday: 8:00 AM – 4:30 PM
- Sunday: Closed
It’s important to note that these hours may vary on holidays, so be sure to check their website or give them a call to confirm.
Eversource Office Hours
If you need to visit an Eversource office in person, their hours vary by location. You can find the hours and address of your nearest Eversource office on their website. Generally, their offices are open during regular business hours, which are:
- Monday-Friday: 8:00 AM – 5:00 PM
- Saturday-Sunday: Closed
Eversource Holiday Schedule
Eversource observes the following holidays, during which their customer service and office hours may be affected:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
On these holidays, Eversource may have reduced hours or be closed altogether. Be sure to check their website or give them a call to confirm their hours of operation.
Eversource Emergency Services
If you have an electrical emergency, such as a power outage or downed power lines, it’s important to call Eversource right away, even if it’s outside of their normal hours of operation. Their emergency line is available 24/7, and you can reach it by calling 1-800-286-2000.
What are Eversource’s hours of operation?
Eversource’s customer service hours are 7:00 AM – 7:00 PM Monday-Friday, 8:00 AM – 4:30 PM on Saturday, and closed on Sunday. Their office hours vary by location, but are generally open during regular business hours, which are 8:00 AM – 5:00 PM Monday-Friday. Their emergency line is available 24/7 at 1-800-286-2000.
Is Eversource open on holidays?
Eversource observes the following holidays: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. On these holidays, their customer service and office hours may be affected, so be sure to check their website or give them a call to confirm.
How do I contact Eversource?
You can reach Eversource by phone at 1-800-592-2000 for customer service, or 1-800-286-2000 for emergencies. You can also visit their website to find the address and hours of your nearest Eversource office.
What should I do in case of a power outage?
If you experience a power outage, call Eversource’s emergency line at 1-800-286-2000 right away. They will send a crew to investigate the outage and restore power as soon as possible.
Can I pay my Eversource bill online?
Yes, you can pay your Eversource bill online through their website or mobile app. You can also set up automatic payments, pay by phone, or mail in your payment.
What is Eversource’s cancellation policy?
If you need to cancel your Eversource service, you can do so by calling their customer service line at 1-800-592-2000. They will provide you with instructions on how to cancel your service and avoid any early termination fees.
How do I report a power outage to Eversource?
You can report a power outage to Eversource by calling their emergency line at 1-800-286-2000. Be sure to have your account number and address handy, as well as any information about the outage, such as when it started and whether it is affecting your entire neighborhood or just your home.
What should I do if I see downed power lines?
If you see downed power lines, stay away from them and call Eversource’s emergency line at 1-800-286-2000 right away. Do not attempt to move or touch the power lines yourself, as they may still be live and dangerous.
Can I schedule a visit from an Eversource representative?
Yes, you can schedule a visit from an Eversource representative by calling their customer service line at 1-800-592-2000. They will be able to schedule a time that works for you and provide you with any necessary information about the visit.
What is Eversource’s policy on tree trimming?
Eversource may trim trees near power lines to prevent outages and maintain the reliability of their electrical system. If you have concerns about tree trimming in your area, you can contact Eversource’s customer service line at 1-800-592-2000 for more information.
How can I reduce my Eversource bill?
There are several ways to reduce your Eversource bill, including using energy-efficient appliances, sealing drafts and insulating your home, and adjusting your thermostat. You can also contact Eversource for a free energy audit, which will identify areas where you can save energy and money.
What is Eversource’s policy on renewable energy?
Eversource is committed to promoting renewable energy and reducing their carbon footprint. They offer several programs to help customers switch to renewable energy sources, such as solar or wind power, and provide incentives for installing energy-efficient equipment.
We hope this article has answered all your questions about Eversource hours of operation, including their customer service hours, office hours, and holiday schedule. Remember, if you have an electrical emergency, don’t hesitate to call Eversource’s emergency line at 1-800-286-2000. And if you’re looking to reduce your energy bills or switch to renewable energy, be sure to contact Eversource for more information.